FAQ

Is shipping free?

- Shipping is free when you spend $100 or more, for any order under $100 we charge a tiered rate.

How quickly do you ship?

- We keep our inventory up-to-date, and we usually ship daily.  Freight carriers are chosen based on economy and speed for both buyer and seller.

Where is my tracking information?

- You should receive tracking info as soon as we create your shipping label. It may take a day for the estimated delivery date to populate.

Do you take returns?

- We will gladly accept a return of unused and undamaged tools, you are responsible for return shipping and a 5% restocking fee (subject to a $5 minimum).

Where is your warehouse? Can I come visit?

- We are based in the central USA, unfortunately at this time we do not allow walk-in customers.

I don't see what I want in the color I want.

- No problem, shoot us a note and we can notify you as soon as it is in stock and ready for you to purchase!

Why don't you have_______?

- Let us know what you are looking for, we will do our best to find it and notify you when it is available.