FAQ
Is shipping free?
- Shipping is free when you spend $100 or more, for any order under $100 we charge a tiered rate.
How quickly do you ship?
- We keep our inventory up-to-date, and we usually ship daily. Freight carriers are chosen based on economy and speed for both buyer and seller.
Where is my tracking information?
- You should receive tracking info as soon as we create your shipping label. It may take a day for the estimated delivery date to populate.
Do you take returns?
- We will gladly accept a return of unused and undamaged tools, you are responsible for return shipping and a 5% restocking fee (subject to a $5 minimum).
Where is your warehouse? Can I come visit?
- We are based in the central USA, unfortunately at this time we do not allow walk-in customers.
I don't see what I want in the color I want.
- No problem, shoot us a note and we can notify you as soon as it is in stock and ready for you to purchase!
Why don't you have_______?
- Let us know what you are looking for, we will do our best to find it and notify you when it is available.